Faqs
Where is H/M Cosmetics located?
H/M Cosmetics is an online beauty store, so you can shop with us from the comfort of your own home, anywhere in the world! We don't have physical retail locations at the moment.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. You can find more information about our shipping policies on our Shipping Policy page.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Rest assured, your payment information is safe and encrypted when you shop with us.
Can I return or exchange products if I'm not satisfied?
Yes, we want you to be completely satisfied with your purchase! If you're not happy with a product for any reason, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges policy for more details and instructions on how to initiate a return.
How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimated delivery date. If you have any questions or concerns about your order, feel free to contact our customer service team for assistance.
How can I contact customer support?
If you have any questions, concerns, or feedback, our customer support team is here to help! You can reach us via email at hm.cosmetiics@gmail.com or through our Contact Us page. We strive to respond to all inquiries promptly and provide the best possible assistance to our valued customers.
How can I stay updated on new product launches and promotions?
Stay in the loop with all things H/M Cosmetics by subscribing to our newsletter and following us on social media! You'll be the first to know about new product releases, exclusive promotions, beauty tips, and more.